Shipping and Delivery

We offer the following shipping and delivery service:

 

Hong Kong Post or SF Express for Hong Kong, Macau, Taiwan and China.

Hong Kong post service or other EMS freight as requested or any international logistic shipping for most overseas countries.

1. Local Delivery (Hong Kong)

 

For Hong Kong local orders, customer can select self-pickup at S.F. Service Centers (Paid by receiver) / S.F. Express (Paid by receiver) to deliver your purchased package(s).

We offer free delivery of self-pickup at S.F. Service Centers for Hong Kong customers with spending upon net purchase of HK$399.

 

Spending Amount*                                     Delivery Fee                                                         Delivery Time

 

Less than HK$399               Paid by receiver upon self-pick up at S.F. Stores        Usually 2-3 working day(s) after

                                             / Service Centers or package received                        confirmation of order and payment 

 

HK$399 or above              -Free delivery upon self-pick up at S.F. Stores             Usually 2-3 working day(s) after

                                             / Service Centers                                                           confirmation of order and payment

 

                                             - Paid by receiver upon package received

 

  • Final delivery charges please refer to official website of S.F. Express and will be confirmed by S.F. Express.

  • Additional service charge will be required for shipments delivered to Hong Kong’s Non-industrial / Commercial locations / Hong Kong’s Remote Area. Please refer to S.F. Express official website for details.

 

2. Macau and Taiwan Delivery

 

We ship to Macau and Taiwan via S.F. Express. Delivery fee will be paid by receiver upon package received.
Please check the delivery rate estimation from official website of S.F. Express:
http://www.sf-express.com/hk/en/dynamic_functions/price/

3.Mainland China and International Delivery

 

We ship to Mainland China and Overseas via S.F. Express or Hong Kong Post (by EMS Air) .

1. S.F Express:

Please check the delivery rate estimation from official website of S.F. Express:
http://www.sf-express.com/hk/en/dynamic_functions/price/


2. Hong Kong Post (by Air)

Delivery rate estimation from below page:
http://www.hongkongpost.hk/en/postage_calculator/index.html


Procedures of Mainland China and Overseas’ delivery fee payment:

  • After placing your order, we will inform you the exact delivery fee and the payment method. Please complete the delivery payment within 3 working days. Otherwise, the order will be cancelled and payment for purchased items is not refundable.

  • Delivery will be based on single order and same customer. Should you have any enquiry, please contact us by email at tcic-cs@hosannart.com.

 

4 Most overseas countries

Orders will be sent by Hong Kong Post or EMS

Freight rate of HK$230 for each order below HK$1000.

Free standard shipping for order over HK$1000.

Tracking number will be given.

Delivery estimated to be 7-14 business days.

 

 

Track & Trace

  • By choosing S.F. Express to deliver the purchased items, the tracking number will be updated to system after dispatched. Customers can use the numbers to check the delivery status.

  • By choosing Hong Kong Post (by Air) to deliver the purchased items, the tracking number will be provided depends on customer’s choice of service. 

Calculation of weight
The shipping rate of a package is determined by the actual weight or the volumetric weight (in kg), whichever is greater.
The formula used to calculate volumetric weight(in kg) is:
Length (cm) x Width (cm) x Height (cm) ÷ 6000

 

Reminders

We aim to deliver all orders as quickly as possible. Delivery times stated on the websites are in no way a guarantee and are based on approximations. This is due to third party factors that may cause delays.

 

No-Return Policy

Before placing the orders, customers should understand and accept our "no refund policy".

  • All products will be checked and packed carefully by our staff, and will be well packed before passing to courier, Customers agree to absorb all transportation risks once they placed the order.

  • We will not be responsible for any lost due to the submission of invalid or inaccurate personal information (such as mailing addresses, etc.) by Customers. Please check and make sure the information is complete and correct.

 

For any comments or feedbacks, please feel free to whatsapp or email to our customer service staff.

In case of any disputes, TCIC reserves the right of final decision.

OUR OFFICE

G/F Po Leung Kuk

Siu Ching Mansions,

201-207 Yu Chau Street,

Sham Shui Po, Kowloon,

Hong Kong 

CONTACT US

Whatsapp    :      852 6186 1646

WeChat        :     852 9658 3624 

Email            :     tcic@hosannArt.com

Alibaba        :      https://shingtaihong.en.alibaba.com/

Online shop :      http://en.pinkoi.com/store/hosannArt

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© 2018 by HoshingArt Creation Co. Ltd. All Rights Reserved.

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